Privacy Policy
Introduction
Our Privacy Policy explains how we collect, store, use, and protect your personal information. It is important that you review this Privacy Policy carefully.
“Personal Information” refers to information that relates to an identifiable individual and is used to identify that person.
We do not take anonymous information into your account, as it does not constitute personal information. However, we do collect personal information from individuals wishing to use the First House Trading Company online store or related web pages (including, but not limited to, when you sell or purchase goods, or when you contact our customer support team by phone or email).
By providing us with your personal information, you authorize us to process such information in accordance with the terms and conditions of this Privacy Policy.
We may amend this Privacy Policy at any time by announcing such amendments through publishing the updated version on the online store.
The amended version of the Privacy Policy shall become effective as of the date of its publication. Your continued use of the online store constitutes your acceptance of the terms and conditions contained in the amended version regarding how we process and handle your personal information that you have previously provided to us.
We encourage you to review the online store periodically to stay informed of any announcements or changes to the Privacy Policy.
This Privacy Policy Covers the Following Topics:
- Our collection of your personal information
- Our use of your personal information
- Your use of your personal information and the personal information of other users
- Accessing, using, browsing, and modifying your personal information
- Third-party website links
- Cookies
- Misleading or fraudulent electronic messages
- Protection of your personal information
- How to contact us regarding the Privacy Policy
Collection of Your Personal Information
As part of registering with or using the online store, you will be required to provide us with certain personal information such as your name, shipping address, email address, phone number, and other similar information, as well as additional information about you such as your date of birth or other identity-related details.
In addition, for identity verification purposes, we may require you to provide valid proof of identity (such as a copy of your passport, residence permit, national ID, and/or driver’s license).
We may also need to collect specific financial information from you, such as your credit card details and/or bank account information.
You must enter such financial information in the “My Account” section of the online store. We will use this information for billing purposes and to complete your orders.
You should not post any personal information (including financial information) in any area of the online store other than the “Account Management” section, in order to protect yourself from fraud or identity theft.
Posting personal information outside the “My Account” section may result in suspension of your use of the online store.
Information related to your transactions and activities within the online store will be collected.
Please note that we may use your Internet Protocol (IP) address—which is a unique number assigned to your device or Internet Service Provider (ISP)—to analyze your activities and improve the management of the online store.
We may collect additional information about your device (such as browser type) and browsing data (such as the pages you visit), as well as the frequency of your use of the online store.
Finally, we may collect additional information from or about you through other means not described here, such as through your communications with our customer service team or via surveys. We may also collect ratings and feedback related to your use of the online store.
When information is used for statistical purposes, the data is anonymized.
Use of Your Personal Information
We use your personal information to provide services and technical support, measure and improve our service levels, prevent illegal activities, enforce the terms of the User Agreement, resolve issues, collect fees, send promotional emails, and verify the information you have provided to us.
We may share certain personal information with third parties such as banks, credit card processing companies, or fraud prevention entities.
Despite our commitment to maintaining your confidentiality, we may be required to disclose your personal information to governmental or legal authorities upon request, or to protect the rights of First House Trading Company, its users, or third parties.
We may also disclose your personal information in the event of a sale of First House Trading Company, any of its assets, or affiliated companies, in order to ensure continuity of the online store’s operations.
We do not sell or rent your personal information to any third party outside the scope described in this Privacy Policy.
Your Use of Your Personal Information and Other Users’ Information
Users may need to share personal information with one another in order to complete certain transactions within the online store. Such information must be treated as confidential at all times.
This Privacy Policy does not cover any disclosure of your personal information that you make to other websites or platforms.
Accessing, Using, and Modifying Your Personal Information
You may access and modify your personal information through the “My Account” page, or by contacting our customer service team via the “Customer Support” link available on the online store.
We will retain your personal information during and after your use of the online store as required by law, for the purposes of fraud prevention and supporting legal investigations.
Third-Party Website Links
The online store may contain links to other websites. We are not responsible for the privacy policies or practices of such websites.
Cookies
The online store uses cookies to enhance user experience. These cookies do not reveal any personal information.
You may disable cookies through your browser settings without affecting the basic use of the online store.
Misleading or Fraudulent Electronic Messages
We do not allow the use of our communication tools to send unsolicited messages or prohibited content. We monitor electronic messages automatically and manually to prevent any suspicious or illegal activities.
Protection of Your Personal Information
We take all necessary technical and organizational measures to protect your personal information. However, please note that the Internet is not inherently a fully secure medium.
How to Contact Us
If you have any inquiries regarding this Privacy Policy, please contact our customer service team via the “Customer Support” link available on the First House Trading Company online store.
